Japan Duty Free GINZA accepts telephone or online inquiries.
We welcome your feedback, questions and any requests.
- Hours: 10:30～20:00
Please check that you are calling the correct number when contacting us.
- Inquiry Form
Although we respond to inquiries as we receive them, depending on the nature of the inquiry, it may take some time for us to get back to you, while in some cases we may not be able to respond.